Journal
Writing from the community.
Topics
All (21)Research Papers (3)Insights (3)Design Thinking (3)AI (3)Human Behaviour (3)Case Studies (3)Experiments (3)
Design Thinking
Show allDesign Thinking · 2 October 2025
Converging Without Closing: The Second Diamond in Practice
Teams treat convergence as a single meeting. The second diamond asks for disciplined narrowing that still leaves room for evidence to change the decision.
ReadDesign Thinking · 29 July 2025
Service Blueprints for Products That Live in Space
Screen-first teams blueprint digital flows. When the product includes environment, staff, and physical objects, the blueprint must span every visible and invisible layer.
ReadDesign Thinking · 11 May 2025
Problem Framing Before Pixel Pushing
Most briefs arrive as solutions. Problem framing turns them back into questions worth answering, with evidence, constraints, and success definitions everyone can see.
Read