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All (21)Research Papers (3)Insights (3)Design Thinking (3)AI (3)Human Behaviour (3)Case Studies (3)Experiments (3)
Case Studies
Show allCase Studies · 30 September 2025
From Alert Fatigue to Signal Clarity: A Healthcare Dashboard Study
Clinicians were dismissing alerts before reading them, not because they were careless, but because the system trained them to ignore noise. How we rebuilt signal without adding screens.
ReadCase Studies · 8 July 2025
Rebuilding Trust in an Enterprise Platform Rollout
A phased migration broke more than workflows, it broke confidence. Recovery required admitting what failed, fixing operations, and redesigning communication as carefully as interface.
ReadCase Studies · 2 April 2025
When Brand and Product Need to Speak as One System
Marketing promised a premium, human experience. The product delivered efficient but cold utility. Closing the gap required one narrative arc across touchpoints, not a rebrand alone.
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